COMPLAIN LETTER
24 Arikan Street
Somewhere Unhappy
1AM MAD
Somewhere Unhappy
1AM MAD
Customer Service Manager
That Awful Company
Somewhere Awful
UR BAD
That Awful Company
Somewhere Awful
UR BAD
June 15, 2018
Dear Sir/Madam,
I am writing
today to complain of the poor service I received from your company on June 12,
2016. I was visited by a representative of That Awful Company, Mr. Madman, at
my home on that day.
Mr. Madman was
one hour late for his appointment and offered nothing by way of apology when he
arrived at noon. Your representative did not remove his muddy shoes upon
entering my house, and consequently left a trail of dirt in the hallway. Mr.
Madman then proceeded to present a range of products to me that I had
specifically told his assistant by telephone I was not interested in. I
repeatedly tried to ask your representative about the products that were of
interest to me, but he refused to deal with my questions. We ended our meeting
after 25 minutes without either of us having accomplished anything.
I am most
annoyed that I wasted a morning (and half a day's vacation) waiting for Mr.
Madman to show up. My impression of That Awful Company has been tarnished, and
I am now concerned about how my existing business is being managed by your
firm. Furthermore, Mr. Madman's inability to remove his muddy shoes has meant
that I have had to engage the services, and incur the expense, of a
professional carpet cleaner.
I trust this is
not the way That Awful Company wishes to conduct business with valued
customers—I have been with you since the company was founded and have never
encountered such treatment before. I would welcome the opportunity to discuss
matters further and to learn of how you propose to prevent a similar situation
from recurring. I look forward to hearing from you.
Yours faithfully,
